Frequently Asked Questions

Who is this app for/who can benefit from using this app?

Why is this app useful?

How can I make sure that the organization I am looking at provides the services I am looking for?

Can I use this app even when I am not in North Carolina?

Will there be Spanish speakers answering the phone?

How can I access the services if I don’t have my own transportation? Is there another way they can assist me?

Are the services provided by the organizations free of charge?

Will using this app put my job in danger? Is it safe to give out my information to these organizations?

Will these organizations help me if I don’t have papers?

Can I use this app without having the organization to have my number?

What if the service I am looking for is not listed in the directory?

What if I call the organization but they no longer exist?

Additional resources/hotlines: