Frequently Asked Questions

This app is designed to help farmworkers locate resources in the state of North Carolina. However, it can be used by anyone that is trying to locate a type of service that is in the organizational list. The categories of organizations in this app include: legal, educational, health, and social. Most of these organizations have an outreach program targeted at farmworkers or services specifically benefitting farmworkers and their families.

Oftentimes farmworkers come to North Carolina from different parts of the country or from another country without knowing much about their surroundings, let alone services in the local area. Conéctate Carolina is designed to find the location of the farmworker user and, through the use of GPS coordinates, direct them to the nearest location of their desired organization.

In order to help make the search process easier, there is a short description of each organization that includes the basic services that it offers. If what you are looking for is not in the description, feel free to call the organization and personally ask.

Yes, the majority of these organizations are reachable through phone or internet. However, it is important to note that there are laws, resources, and opportunities that vary from state to state. Also, just because you are no longer in North Carolina, does not mean you have lost your remedies for problems that occurred while you were working here.

Most of the phone numbers listed for an organization are phone numbers of Spanish speaking people within the organization. However, in the case that a non-Spanish speaker answers the phone, be sure to ask if there is anyone that speaks your language or if there are any interpreters available. Most of these organizations are dedicated to helping farmworkers and therefore have Spanish-speaking staff.

This varies from organization to organization. Some organizations operate statewide and can answer questions over the phone or arrange a time to meet with you in person. Please call the organization directly and ask if they provide transportation assistance to their site, if they can provide assistance through the phone, or if they can visit you in your home or labor camp. Remember that you have a right to have visitors in your labor camp housing.

This varies from organization to organization. Most organizations listed provide their services free of charge or use a sliding scale. Please be sure to ask the organization directly about the cost of their services.

The intention of this app is to assist farmworkers to locate resources that they need in their local community. Some of the organizations listed in this app provide legal services, enforce the laws, and assist workers to make complaints against their employer for violations of the law; therefore, your employer may not want you to reach out to some of these groups. However, many organizations can assist you confidentially, without providing your information to your employer or anyone else. Be sure to ask if your information is confidential when you call. If you speak to a legal services organization, the attorney there can advise on what your options are so that you can make an informed decision before filing a complaint against your employer. An attorney can give you information about your rights and what you can do to assert those rights before contacting your employer. You should be able to make an informed decision about the costs and benefits of making a complaint in your own name. An attorney can provide you with the information you need to make this decision.

Each organization’s requirements are different. You can ask whether your immigration status matters before giving your name to the organization. Most health and migrant education organizations can provide you with assistance whether or not you have papers. Some organizations will not help someone without papers, but may be able to help your US citizen child.

You can avoid giving out your phone number by pressing *67 and then proceeding with the phone number of the organization. This will help make sure that your number does not stay recorded in the cellphone or answering machine of the organization.

If you are interested in locating a service, or you think someone might benefit from a service that is not listed in the directory, please leave a comment in the comment box and we will consider adding the resource to the app.

Although this is an updated directory, you may encounter contact information that no longer works. Please report any incorrect information in the comment box. We also suggest that you contact the organization to make sure their address has not changed before driving to their location.

National Domestic Violence Hotline: 1-800-799-7233
National Human Trafficking Resource Center 1-888-373-7888
National Immigration Detention Hotline: 385-212-4842